Train to Gain
Every day, 1.3 million people go to work without the skills they need to do their jobs well. With help from Train to Gain you can invest in skills, giving your employees the ability, confidence and motivation to deliver real business results.
Train to Gain is a joint investment - you and the Government working together to boost your business by improving the skills of your individual staff members.
Use our expert, impartial service as a tool for long-term business success.
Train to Gain can help your business:
- get the essential skills to boost your business performance
- improve your business efficiency and increase profits
- help your staff grow in motivation and confidence
For more information, please visit http://www.traintogain.gov.uk or phone the Train to Gain helpline on 0845 600 9006.
Business Link
Business Link is a government funded service that aims to aid and promote business and enterprise. The East of England branch can help you grow your business and provides independent and impartial advice. They also offer a wide range of courses and workshops across the region. The monthly electronic newsletter published by Business Link East provides businesses with information on the financial support available as a result of the recently announced Government initiatives.
For more information see http://businesslinkloop.hlnm.com/newsletter/article/1486
Telephone: 08457 171615
Email: questions@businesslinkeast.org.uk
Website: http://www.businesslink.gov.uk/
Profit Through Productivity
This programme has been introduced across the East of England in conjunction with the Learning and Skills Council (LSC) and the East of England Development Agency (EEDA), employer groups like the BHA and networks of 'hands on' industry experts.
The programme is heavily subsidised, so fees can be very attractive indeed. These subsidies go towards paying for benchmarking, one-to-one business improvement sessions and best practice workshops. Basically you pay £99 plus VAT and the value you get back in advice and training is £3,000.
For more information, please visit the Best Practice Forum PTP website.
To look through the Programme Click here
(PDF - Adobe Acrobat required)
Inn-Training
Inn-Training offer a wide range of training, courses and qualifications for licensed premises, and are a Grade 1 BIAAB accredited centre, City & Guilds Hospitality Awarding Body centre, and a registered Chartered Institute of Environmental Health centre.
Some of the courses they offer include:
National Certificate for Personal Licence Holders
Profitable Business Portfolio
Advanced Certificate in Licensed Hospitality
Diploma in Licensed Hospitality
L2 Award in Food Safety
L2 First Aid
L3 Award in Food Safety
L2 Designated Premises Supervisor
L2 Health and Safety
L2 Door Supervisors
They are also able to offer a package for Hospitality employees who are being made redundant, via the Response to Redundancy funding that is available via TCHC and Beyond 2010. Find out more details on the R2R programme via www.tchc.net/training-services/response-to-redundancy.
For more information please visit www.inn-training.co.uk or contact on info@inn-training.co.uk.
TCHC - Government funded business advice & training
Whatever challenges your company faces at the moment TCHC offers a holistic range of Government funded business advice and training services which can be tailored to meet your needs.
Our free and impartial skills brokerage service can help you to access:
* Leadership and Management
* Train to Gain
* Response to Redundancy
* Skills for Jobs
* Skills for Life
For more information Tel: 01923 698430 • Email: info@tchc.net • www.tchc.net
UKSP
UKSP is your free one-stop shop for information on jobs, careers and training in the dynamic hospitality, leisure, travel and tourism industry. Find out more about the Good Employer programme or find funded training for your staff. Visit www.uksp.co.uk to find out more.
AA Consultancy and Training
The AA offers a range of consultancy and training options to help your business further its performance and efficiency.
A consultancy visit will assess your business against the AA quality standards, and offer you advice on how to improve the services you provide. The AA also offer training workshops on Quality Awareness, Housekeeping Quality, Food Tasting, Food Quality, Revenue Management and Hospitality & Service.
To find out more about the AA's consultancy and training provision, please visit the AA website or download their Consultancy and Training brochure. If you would like to enlist the services of the AA, please download the Consultancy Application form or the Training Application form (PDF - Adobe Acrobat required).
“Beyond 2010” - Golden Opportunity for your business
We are all very aware that times are hard on the economic front, and that corporate budgets have been cut back.
The downturn has not diminished the need for training; if anything it has increased it. You know that service delivery has to be of the highest grade if you are to stand above others and win the business. Beyond 2010 is enabling businesses to harness their full potential by providing sector specific training advice and funding.
New funds are being made available from the European Social Fund and East of England Development Agency to help businesses to provide key training. Up to 50% of the cost of a training programme is available up to a maximum grant of £2500.00 per business.
This is to do with all kinds of higher level training, but with one thing in common - to help you build your business head and shoulders above the rest. How does it work?
Businesses employing up to 250 staff can contact Jenny Sheppard at EET to discuss higher level training needs in detail and she can then identify which training courses would best meet your needs. You can either find a training provider or Jenny will help you find one. She will then visit you and complete an analysis of the need and then will apply for the grant on your behalf.
There are no catches - this is a straightforward incentive plan to help keep businesses on track with their business plan. In effect you can buy in your training at half price. Beyond 2010 also includes the Response to Redundancy programme. This provides advice, guidance and re-training opportunities to those caught up in the current problems facing the Region’s economy. Beyond 2010 is managed by the Essex Development and Regeneration Agency.
For more information, please contact Jenny Sheppard at jsheppard@eet.org.uk or call 01284 727493.
Funded OnLine Customer Service Training
Would you like to increase sales, customer satisfaction and employee performance? Customer service and sales training will help you achieve this and more through a simple and flexible e-learning programme. This pilot is ideal for tourism businesses incorporating a restaurant / pub / bar / cafe - future versions will focus on Hotels (front-of-house, guest relations etc.)
* Sales targeting - the programme breaks down incremental sales targets into sizes and amounts that staff can achieve.
* Customer satisfaction- gaining a daily perspective of your performance from at least one customer in terms of: - speed, product knowledge, value for money, friendliness, efficiency.
* Employee performance -it provides employees with checklists that set the benchmark for: - basic skills (product knowledge and technical skills); customer skills (understanding their motivations for eating/drinking out and their expectations) and sales skills (creating and maximising sales).
Businesses using this programme in a class room environment have seen increased sales in excess of 10%, employee turnover halved and employee longevity doubled. This pilot will help determine whether a similar programme delivered on-line will have the same effect.
To find out more, visit Big Time Learning / People 1st's Customer Service & Sales on-line training, or check out their online Customer Service & Sales Training demo. Please note that there are 1,000 Customer Service & Sales Online Training funded places available - subject to availability and qualifying criteria.
Bespoke business support
If you feel you could benefit from a more bespoke service, why not contact one of our One2One mentors? Please see the One2One section to find a mentor for your sector who will help you to raise quality standards in your business.